Sections & Blocks Refund Policy

Because digital products are deemed "used" after they have been downloaded, we do not grant refund requests of any kind after your initial purchase. Having said that, your satisfaction is our top priority! We will do everything in our power to ensure that your purchase meets your needs.

All digital items for sale on our website are designed to work with Shopify 2.0 compatible themes. It is your responsibility to check and make sure that the theme you are using is a Shopify 2.0 compatible theme. Purchasing a digital item from us for non-compatible themes does not justify a refund. For a full list of the themes that each item has been tested on, please check the "Compatible Themes" tab on that item's product page. IMPORTANT: There are thousands of Shopify 2.0 compatible themes and there is no way for us to check them all. Just because your theme isn't listed doesn't mean that it won't work! It simply means that we haven't tested it yet. We encourage you to notify us once you've installed the item on your store and have verified that it is working well. We will add it to the list of compatible themes for the digital item that you have purchased.

Having Trouble?

If you are experiencing a technical issue, a bug, or if the digital item you have purchased is not working the way you expected it to, please contact us so we can help you get the problem resolved. We will do everything we can to troubleshoot the problem for you. In rare instances, we may request collaborator access to your store so we can fix the problem for you. If it is, in fact, a bug or a problem with the code and we cannot get the issue resolved for you then we will issue you a full refund.